Call Center Customer Service Representative - Bilingual

Location: 4025 Woodland Park Blvd., Suite 410, Arlington, TX
Hours: 20-40 hours/week
Wage: $11.00/hr starting

Job Description: Our employees are responsible for handling all incoming and outgoing customer calls. This may include anything from taking payments to follow-up calls from a previous day’s conversation. Representatives will work in several programs and with several entities in order to understand and/or solve a customer’s concern. Team building skills are necessary as we rely on one another for help and support. Must be proficient in both English and Spanish.

Qualifications: Candidates must have excellent communication skills, including clear speaking abilities, and a positive disposition in his/her voice, basic math skills; PC keyboarding skills; the ability and familiarity to work the internet; and the ability to multitask.

Working at Texas Power: At Texas Power, we pride ourselves on providing a great customer experience. That is why we were ranked in the top five of the JD Power and Associates 2009 Texas Residential Retail Electric Provider Customer Satisfaction Survey. We seek employees who know how to serve customers with the utmost courtesy, confidence, reliability, integrity and excellence. If this sounds like you, we would love to have you work on our team in our positive and relaxed work atmosphere.