Texas Power Provider Offers Real Service, Texas Style
We believe in making your switch in electricity companies easy, honest and rewarding. The people who answer our phones live in Texas, not in another state…or another country and they’re dedicated to providing outstanding customer care. The leadership of our Enrollment, Credit and Customer Care departments is outstanding, to say the least. Our leaders operate with integrity and are very focused on the values of Texas Power. When they hire representatives to add to our growth, the interview process is friendly, yet very thorough. We believe the best way to serve our customer is to serve our staff first; therefore we hire candidates that reflect our values and add to our established culture.
One of the very important values of our company is, believe it or not – fun! Yes, you read that right – fun. As quoted by our staff in our values statements, “we value laughter and aim high to be lighthearted rather than dry and corporate.” We wanted to change the perception of a utility company. That doesn’t mean we don’t take your electricity billing seriously, we certainly do. We just figure since we spend so much time together at work, we may as well have fun while we’re at it. Don’t you agree? We also know that if we’re having fun while we’re at our desks you’re more likely to have fun when you talk to us. Well, okay, we are talking about electricity bills and that is rarely fun, but we want you to enjoy the experience you have when you do have to call us. We want the corners of your mouth to have turned up at least once before you hang up!
One thing we Texans are famous for – our down-home friendliness. We think that should serve true at work, too. That is what we call service, Texas style.
Sign On and Shine On with Texas Power
As fellow Texans, our goal is to be truly connected with our customers. We’d be honored to be your electricity provider of choice. We work hard to get your business and we will work hard to keep your business. We want to treat you so well you’ll never want to leave us.
For more information, call us toll-free at 1.866.SHINE ON (1.866.744.6366). We’re here to answer your questions and to help you understand this deregulated electricity market. We know it sometimes sounds confusing, and we want to help you understand your electricity better. We want you to get the best possible value for your dollar.
When you call Texas Power, expect to connect! When you sign up with Texas Power as your electric company, you will help us Shine On!